Online commerce is becoming increasingly popular these days. This trend will continue in the future. The percent of purchases made online will significantly increase because online shopping gives customers many benefits (such as 24/7 access to products, convenient search process and home delivery of products). At the same time, the growth of e-commerce will vary from region to region from period to period.
The purchases made from cell phones have been increasing in the last few years and was named m-commerce. Many new applications for smart phones are developing in order to give customers an opportunity to make their purchases in every moment of their lives. The convenience and simplicity of obtaining products using cell phones will contribute to the growth of m-commerce.
Very essential factures that can facilitate to the faster integration of online shopping are marketing strategies, customer support and security of payments. The quality of service and customers’ security will improve; this will augment human involvement to online shopping, and the number of online purchases will increase. Thus, e-commerce and m-commerce will be our future. Eventually, one global online market will be formed. This market will give people a direct access to products from different parts of the world.
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